💳 Subscription FAQ

How do subscriptions work?

When you subscribe, you immediately receive your credit refill based on the plan you choose (weekly, monthly, or yearly). Credits can be used inside the app to generate personalized stories and videos for your child.

Do unused credits carry over?

No. Each plan includes automatic credit refills, and credits do not accumulate or roll over to the next period.

Can I cancel my subscription?

Yes. You can cancel at any time through your platform account settings on kidsadventure.app. When you cancel, you will continue to have access to all remaining credits and benefits until the end of the current billing period. After that, the subscription will not renew.

What happens if I cancel a yearly subscription early?

You will still keep full access until the end of the year you already paid for. There are no partial refunds for unused time, as per Apple and Google subscription policies.

How do I manage or update my subscription?

Subscriptions are managed through your platform account settings on kidsadventure.app. You can change or cancel your plan at any time by visiting your account page and accessing the subscription management section.

How do credit refills work?

Your credits automatically refresh on your subscription renewal date. The number of credits you receive depends on the plan you chose.

Can I still use the app without a subscription?

Yes! There are multiple ways to earn free credits without a subscription:

• 200 Sign-Up Bonus Credits - Automatically awarded when you create your account (expires 30 days after signup)
• 200 Monthly Reward Credits - Automatically added on the 1st of each month to all users (expires at end of month)
• 100 Sharing Reward Credits - Earn when you share premium videos to the marketplace (expires 30 days after earning)

These free credits are enough to create 1 Basic Video (200 credits) or combine multiple rewards for more content!

Can I purchase additional credits?

Yes. You can purchase additional credits beyond your subscription plan. $9.99 for 1,000 credits - perfect for extra video generation. Purchased credits expire 30 days after purchase date. You can purchase credits from your account page on kidsadventure.app.